Customer Success Manager

We are looking for a driven customer success manager with experience in SaaS products and data.

Job Description

We are looking for a highly driven Customer Success representative with experience in SaaS products and data to aggressively up-sell and retain clients and revenue by working with various consumers and businesses on their adoption of Versium’s data products to marketing agencies and IT analytics firms, marketing departments within large enterprises and into the Ad Tech environment.

The perfect candidate has a strong understanding of data, predictive analytics space, and SaaS products. Prior data experience is a must. You are a motivated self-starter with strong strategic and tactical abilities and extraordinary presentation skills. You are a people person who has a solution for any type of potential issue. You have a proven track record in meeting or exceeding your goals. You must demonstrate all the behaviors associated with a high performance start-up culture, including excellent interpersonal and communication skills and a polished, professional presence with the natural ability to build strong customer relationships with all levels of the organization.


  • 3+ yrs of experience with supporting and teaching data products to enterprises or marketing and IT analytics firms.
  • 3+ yrs of experience with SaaS products.
  • Strong knowledge of the data space is a must.
  • Experience working with other data services or predictive analytics services into enterprises or agencies preferred.
  • Experience in Ad Tech a big plus.
  • Strong KPI performance and goal driven.
  • Impeccable attention to detail and ability to skillfully manage customer’s needs and expectations.
  • Ability to work collaboratively in a team-based environment and execute upon agreed strategy.
  • Entrepreneurial, self-motivated, roll-up-your-sleeves doer motivated by long-term success.
  • Must have prior or other CRM experience.
  • Ability to be effective and efficient with limited support resources.
  • Ability to travel up to 20% of the time.

Email resume/LinkedIn to:

About Versium

Versium is a data technology company that operates an industry leading identity resolution and insights engine which powers a suite of data technology solutions that help B2B and B2C marketers greatly improve their effectiveness. Versium has spent 9+ years building data assets which includes over 2 billion contact points across 20 million North American companies and 270 million consumer households. The company’s insight solution incorporates over 1 trillion insights attributes. The result is the industry’s richest data technology platform that enables B2B and B2C marketers to better identify, understand and reach their most ideal prospects across multiple digital touch points.

Come join a team of successful serial entrepreneurs and work on the next big thing.  We’re located in Redmond, WA in Redmond Town Center with beautiful bike trails, great food and retail nearby.

Interested in applying? Email Resume/LinkedIn to:

Find out more about us at

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